Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of On My Point (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@onmypoint.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@onmypoint.com
Соответствует описанию. Доставка 33 дня. Качество хорошее.
Тонкий и вместительный. Покупкой доволен
ottimo prodotto compatto e resistente
Perfect. It fits perfectly the Brazilian CNH (driver license), even with the protective plastic. Sugestion: Make one with vivid colors (orange, yellow); it's so small thats hard for me to find it, when I put it inside my suitcase.
Muito bom produto, demorou um pouco, mas é bem minimalista, e só a cnh que entra na parte de plastico o rg não entra, pra mim não é problema pois tenho cnh agora quem não tem pode ter complicações.
Witam, wszystko w porządku, wysyłka grubo ponad miesiąc, ale takie czasy, trudno. Grubość portfela przy 2 kartach i kilkunastu monetach. Jakość wygląda na dobrą. Polecam.
урааа,наконец пришел кошелек!!Качество отличное,влезло 5 карт(можно и больше) и купюр где-то 20 и он все равно тонкий!!!спасибо продавцу твердая 5++++++++++++
Recieved and tested item to be OK.
Exactly as I wanted. Made of relatively thick nylon material (ie pencil bag material) but still thinner than equivalent leather or PU wallets. Even with same amount of cards, coins and dollarbills the overall profile is really thinner. Hope it lasts but for the price its worth it
Bastante ligera y compacta, buena calidad.
Качественный материал. Ровно прострочен. Два отделения под банкноты. Российские деньги помещаются, а вот более длинные не влезут.
좋은 지갑입니다! 추천합니다!
I love it.
5/5 Seems sturdy while adhering to it's "minimalist" moniker". Shipping was a bit slow, but that's completely understandable. Conai
Buen producto, muy delgada
Produto de excelente qualidade, superou todas as minhas expectativas. Se você procura uma carteira fina e sem frescura, esse é o modelo recomendado.
PAQUETE LLEGÓ EN MENOS DE 30 DÍAS Y EN PERFECTAS CONDICIONES. EL PRODUCTO CUMPLE AL 100% LO INDICADO EN LA DESCRIPCIÓN. SATISFECHO CON LA COMPRA. EXCELENTE PRECIO. TIENDA RECOMENDABLE.
The wallet is same as described i am more than satisfied with price and product. I ordered with coin Pouch and place all from the old wallet into this new one and all fitted great inside. Picktures are old wallet empty with new wallet with 11cards some paper money and few coins inside and still thiner and smaller than previous one. Werry slow shippment i ordered wallet 12/12/2019 and it arived today 03/februar/2020
buen producto, se ve bien, llegó en tiempo
El tejido es mejor de lo que esperaba, y la cartera más compacta. Tras meterlo todo incluso monedas sigue siendo fina. La cremallera parece buena, espero que dure.
Good product
realmente muy delgada!
Perfecto! . Queria una billetera sin mucho bulto y peso y es perfectamente lo que buscaba.
it look and feel very quality, very well made, very compact, just like in the description, in reality it even look smaller, im am very pleased and strongly recommend (:
Товар пришёл быстро вительно ультра тонкий матерчатый все в кошелёк залезла что было в предыдущем
it is a great product . at first glance quality is good.ill update about quality after some months of use. the product is long enough to accommodate all indian notes and debit cards.very satisfied with courier and store
Awesome wallet! Super thin, absolutely love it!
Действительно тонкий и маленький. Удобный. Выглядит аккуратно. Такой и искала. Доставили быстро. Магнитика нет, но закрывается хорошо. И в маленькую сумочку и в карман подойдет.
Item received. Product as per description. Hope it will last long.
Кошельком очень довольна. Швы все аккуратные. Все как на фото
Кошелек компактный, но вместительный. Приятный на ощупь. С жёсткой строчкой, т.ч. сохраняет форму. Очень удобный.
хорошее качество. плотный материал. все как на картинке и в описании и